For laser engraving shops

Customer artwork, approved before the laser runs.

Your customer uploads a logo or photo on the product page. You send back a proof of how it will engrave. They approve a specific version, and only then does the job go on the bed.

Install from the Shopify App Store

An engraved piece cannot be undone

A misspelled name on a slate coaster or a logo placed an inch off on a tumbler is scrap. The material is gone, the time is gone, and the customer still wants the order.

Most of these mistakes start earlier, in the thread where the file arrived. The customer said “looks good” three emails ago, a newer file came after it, and nobody can say which version was approved.

Keep the approval with the order. Each uploaded file and each approval stays attached to the order line it belongs to, so the person at the laser opens the order and sees the version that was agreed.

How it works

The customer uploads
On the product page they add a logo, photo or PDF (PNG, JPEG or PDF, up to 20 MiB per file) before they check out.
You publish a proof
Show how the design will sit on the piece, with up to three options if the customer should choose. Each proof is numbered.
They approve or ask for changes
The customer opens a private link, with no account, and approves a version or writes what to change. A new version retires the old link.
You engrave the approved version
Before production, the approved version is checked against the current order, and you can print a production card from a PNG or JPEG proof.

Already collect designs with another upload app?

If your customers send designs through an app such as DORO or Easify, you do not have to switch. In the Upproof job you can attach the source file yourself, then send the proof and get the approval as usual.

The source file is marked as supplied by you, so production can tell it apart from a file the customer uploaded.

“Upproof is a fantastic app and a great fit for our made-to-order business!”

DC Laser Designs, United States, Shopify App Store review. 5.0 on the Shopify App Store

Plans

FreeFree: 5 new proof jobs per month
$19/monthStarter: 100 new proof jobs per month, 14-day trial
$39/monthPro: 300 new proof jobs per month, 14-day trial

Revisions use no extra credits. Allowances reset on the first day of each UTC calendar month. See the plans on the home page for the current signup status.

Questions

Does the customer need an account to approve?

No. They open a private link from you and approve the proof or ask for changes on that page.

What happens when the customer asks for a change?

You publish the next version. The earlier link stops being the current one, and an approval only applies to the version it names.

Which files can customers upload?

PNG, JPEG or PDF, up to 20 MiB per file, with up to 5 files and 50 MiB per upload set.

Do revisions use up my monthly allowance?

No. One credit covers the first published proof for one order line. Revisions and failed submissions use no extra credits.

Does it work with my theme?

Setup supports Online Store 2.0 product pages that use the standard product, cart and checkout path. Quick-buy and some other checkout paths can bypass uploads, so test your own flow during the trial.

Try it on your shop

Start on the Free plan and run a real engraving order through it. For the longer reading, see a proof approval workflow for custom orders.