For embroidery shops

Logos approved before a single stitch.

Your customer uploads a logo on the product page. You send back a proof that shows placement, size and thread colours. They approve a specific version before you digitize and put the garment in the hoop.

Install from the Shopify App Store

A stitched logo cannot be unpicked cleanly

Embroidery brings its own surprises: small text that will not hold at that size, a gradient that turns into blocks of thread, a left-chest logo the customer pictured on the sleeve.

Those questions are why embroidery shops send proofs at all. The trouble is that the answers come back by email, and the version the customer approved is not the one attached to the order.

Keep the approval with the order line. Each uploaded logo and each approval stays attached to the order line it belongs to, so whoever runs the machine opens the order and sees the version that was agreed.

How it works

The customer uploads
On the product page they add their logo before checkout: JPG, PNG, PDF, WebP, HEIC, SVG, EPS or AI, up to 20 MiB per file.
You publish a proof
Show placement, size and thread colours on the garment. Offer up to three options on one proof, for example two colour schemes. Each proof is numbered.
They approve or ask for changes
The customer opens a private link, with no account, and approves a version or writes what to change. A new version retires the old link.
You stitch the approved version
Before production, the approved version is checked against the current order, and you can print a production card from a PNG or JPEG proof.

Already collect logos with another upload app?

If your customers send logos through an app such as DORO or Easify, you do not have to switch. In the Upproof job you can attach the source file yourself, then send the proof and get the approval as usual.

The source file is marked as supplied by you, so production can tell it apart from a file the customer uploaded.

Plans

FreeFree: 5 new proof jobs per month
$19/monthStarter: 100 new proof jobs per month, 14-day trial
$39/monthPro: 300 new proof jobs per month, 14-day trial

Revisions use no extra credits. Allowances reset on the first day of each UTC calendar month. See the plans on the home page for the current signup status.

Questions

Does the customer need an account to approve?

No. They open a private link from you and approve the proof or ask for changes on that page.

Can I offer two thread colour options?

Yes. One proof can carry up to three options on a single link. Choosing an option is the approval, and the production card uses the chosen option.

What if the customer sends a new logo after approving?

A new design or a change to the order details cannot use the earlier approval. You publish a new version and the customer approves that one.

Which files can customers upload?

JPG, PNG, PDF, WebP, HEIC, SVG, EPS or AI, up to 20 MiB per file, with up to 5 files and 50 MiB per upload set.

Do revisions use up my monthly allowance?

No. One credit covers the first published proof for one order line. Revisions and failed submissions use no extra credits.

Try it on your shop

Start on the Free plan and run a real embroidery order through it. For the longer reading, see a proof approval workflow for custom orders.